The technology field is ever changing. It can be a struggle for IT personal to stay up to date on the latest technology solutions, devices, and tools. It's challenging for employers to support their IT staff with the education and training they need as quickly as it becomes necessary to handle increasing workloads and find solutions that help them meet their goals. Co-Managed IT can help businesses resolve these issues.

We have found that many of our clients occupy this in-between space where they have internal IT personnel but might not have the time or experience necessary to tackle new projects in the time frame required. A Co-Managed IT approach allows us to act as a sounding board and extra support to your internal team- providing more hands and expert advice so you can accomplish and exceed your goals.

We decided to put together a list of our Aboveboard Co-Managed IT service's key benefits to hopefully provide further insight into what it is and how it could help your business. If you're interested in learning more about our Co-Managed IT approach, you can book an introductory call, and we'd be happy to tell you all about it.

What is Co-Managed IT

Co-Managed IT is a model managed service providers use to offer a blend of the convenience and internal understanding of a business's IT personnel with their support, comprehensive knowledge, and tools. Here at Zephyr, we collaborate with your internal IT team and bring extra hands, experience, and perspective to the table.

5 Benefits of a Co-Managed IT

1. Relief

We find that internal IT teams can be spread thin. Between regular service tickets, planning for larger projects, and consistent training, there is not much time left for special projects. Often internal teams have to be more reactive to problems instead of devoting time to finding and implementing proactive solutions. Zephyr can bring more hands to the table to lighten your team's workloads enough to focus on those larger projects, or we can take on those projects for you, so you don’t have to divert internal resources to them.

2. Efficiency

When internal IT teams reach workload capacity or their expertise isn't lining up with what is needed for a new project, businesses can look to hire more IT personnel. However, the hiring, onboarding and training processes can take months that you don't have. Co-managed IT provides the opportunity to get a team of certified professionals with the experience necessary instantly- saving you the time and the headache while providing quick relief to your existing team.

3. Teamwork

We know that your business is unique, and who better to guide us in creating solutions for you than your own IT staff? Co-managed IT allows us the unique opportunity to work in tandem with someone who knows your systems and practices inside and out. With our collaborative approach, we enhance your internal team. Our expertise and insight mixed with your staff's organizational knowledge create the best possible outcomes.

4. Educational

We become one team made up of your people and ours. We include your personnel in our process, showing them our problem-solving solutions and sharing our deep breadth of knowledge. This also allows us to train your team along the way on any new systems or tools.

5. Access

In working with us, you gain access to our stack of proven technology platforms, tools, and systems. We use these tools ourselves and have seen the impact they have on business that implement them. You won’t want to go back to life before them.

Whether your team needs help desk support, complex server management, or high-end network design projects, our Aboveboard Co-Managed IT services are often a great fit. As a team of professionals, we always work to do everything we can to help you succeed.