IT Service and Support Combined with Cybersecurity and Risk Management and a Dedication to Service Excellence.
Zephyr Networks' award-winning co-managed IT services, through our Technology Success Partner Co-Managed (TSP-CM) program, provide a comprehensive and proactive technology partnership for your business.
We offer an alternative option to our standard Technology Success Partner (TSP) program that is tailored for those clients that may have an existing internal IT staff. Our Technology Success Partner Co-Managed (TSP-CM) program adds a collaborative "shared responsibility" model to compliment and work in conjunction with your internal or existing IT support staff.
Together with your in-house IT team, the "Z Team" extends to your organization more than just IT assistance, but also a committed IT partner to help you exceed your business objectives.
Our specialized TSP-CM program reflects our standard TSP offering in terms of the wide array of services for managing and safekeeping your technology framework. We play a supporting role to your existing IT personnel while offering a host of managed services to complement their efforts including network designing, security auditing, cybersecurity measures, and software license management. The crucial difference with our TSP-CM services is it excludes day-to-day helpdesk support. Your internal IT team will continue to manage this aspect, while Zephyr Networks focuses on critical areas like monitoring and managing business systems, cybersecurity
, disaster recovery planning
, compliance standards
, and more.