System Procurement, Standardization & Configuration Management
Network Documentation & Diagrams
Standard Operating Procedures, Policies & Procedures
Standards & Alignment Assessments
Strategic Technology Planning & Recommendations
Quarterly Business Review (QBR) Executive Meetings w/ Report Cards
Online Service & Reporting Web Portal
Dedicated Client Success Team & vCIO
*Zephyr's "Standard" services and solutions included in our Technology Success Partner (TSP) program allows us to provide our award-winning managed IT services and support to our customers with a consistent and uniform standard of service, support, security, and systems management of your IT environment.
*In conjunction with Zephyr's "Standard" services and solutions included in our Technology Success Partnership (TSP) program listed previously above, the services and solutions listed above may be added to your Technology Success Partners (TSP) program as individual line item additions, or multiple services and solutions together as a group, or any combination thereof. Zephyr will work with your organization to determine which of the "Additional" services and solutions are right for your organization's needs in order to create a customized Managed IT Service and Support package.
Three Co-Managed Service Delivery Areas
Centralized Services
Shared Resources
Client Alignment
Dedicated Resources
Technical Alignment
Dedicated Resources
Zephyr's service team is organized around three service delivery areas. These are the core of Zephyr's Managed IT Services and Services Team structure and organization. In addition, there are additional service delivery areas that focus on the performance of projects and professional services which are generally required less frequently. Zephyr defines the three core primary or "core" service delivery areas as follows: Centralized Services, Technical Alignment, and Client Success Management. This structure is what provides the foundation for The Zephyr Team to be able to consistently deliver superior results and a truly world-class IT service and support experience to our clients and their employees.
Three Co-Managed Teams & Responsibilities
Centralized Services
Primary Focus
Systems Administration
Alerting & Monitoring
Manages Backups
Manages Security
Network Admin.
Systems Admin.
Technical Alignment
Primary Focus
Proactive Services
Assessments
Standards & Alignments
Technology Roadmaps
Recommendations
Documentation
SOPs & Policies
Client Systems Expert
Client Alignment
Primary Focus
Business Advisory
Business Assessment
Account Manager
Q.B.R. Meetings
Primary P.O.C.
Client Satisfaction
Technology Planning
Client Business Expert
Zephyr is a Managed IT Service Provider (MSP) focused on cybersecurity and designed to meet and exceed their clients' service and support expectations. Zephyr provides fantastic service and support. It acts as a technology strategist and advisor; helping organizations utilize technology to better meet their business goals and objectives. Zephyr provides practical, proactive, and preventative service and support combined with next-generation solutions and executive-level strategic engagement. Zephyr's success is based on their commitment to maintaining excellent client relationships. Zephyr Networks' Managed IT Services is built on open and honest communication and a dedication to providing the best service experience possible.
Zephyr's team is comprised of highly skilled technical professionals with top-level certifications from most industry-leading manufacturers, applications, and vendors. Zephyr's team has an average of more than 15 years of experience.
Zephyr Networks was in "the cloud" long before the term existed. We offer deep knowledge and expertise with cloud solutions from Azure and AWS; to provide cloud solutions located right here in Orange County!
Cybersecurity isn't something you can "buy". Cybersecurity is built. Then it must be maintained with vigilance while balancing business needs against emerging threats and potential risks.
Zephyr Networks offers proven and reliable backup and disaster recovery solutions and services to ensure your data, systems, and your business are always properly protected. It provides recoverability and business continuity.
Zephyr networks has the knowledge and expertise to help you navigate your industry specific IT Compliance requirements; related to business systems, controls and processes. We can help you manage it as well!
Ready for a Better IT Service & Support Experience?
For over 25 years, we built our reputation by simply providing the best IT service and support to businesses like yours throughout Southern California!
''The Masthead" is a weekly email series published by the "Z Team" and is a valuable resource for helpful technical tips & important cybersecurity and IT news that is delivered to your inbox weekly!
The "Z Team" is dedicated to providing the best IT service and support service available and our "Zephyr Academy" is designed to help you and your staff improve their technical skills!
Join the "Z Team" for Webinar Wednesday the last week of each month as we offer up some important news and helpful tips on variety of IT related topics!
Enter your information to be registered for Zephyr's monthly webinar series where we well cover a variety of important technical tips to help make your life easier and cybersecurity information to help keep you and your organization protected from cyber ecurity threats!
The emails will come from the email address marcw@zephyrnetworks.com and will have "The Masthead" in the subject line.
You may opt out of the email series anytime. We will never share your information with any 3rd party.
Zephyr Networks, Inc. 4695 MacArthur Court Suite 1100 - 0189 Newport Beach, CA 92660
(949) 793-7226
What managed IT services do you offer?
Zephyr Networks provides comprehensive managed IT services including network management, cybersecurity, cloud solutions, disaster recovery, and IT compliance. We ensure your IT infrastructure runs smoothly, securely, and efficiently.
How can managed IT services benefit my business?
Managed IT services improve business efficiency by minimizing downtime, enhancing cybersecurity, and reducing IT costs. They allow your internal team to focus on core business activities while we handle your IT needs.
What industries do you specialize in?
We specialize in providing IT solutions for various industries including healthcare, financial services, legal firms, manufacturing, real estate, and government contractors. Our industry-specific expertise ensures compliance and optimized IT performance.
What makes Zephyr Networks different from other managed service providers?
Zephyr Networks stands out due to our commitment to customer satisfaction, tailored IT solutions, and 25 years of industry experience. We have been recognized as a top MSP and focus on building long-term partnerships with our clients.
Are You Looking for Better IT Service & Support?
Zephyr Networks is a top Managed IT Services Provider offering award-winning support in Laguna Hills, Newport Beach, Irvine, Santa Ana, Anaheim, and throughout Orange County and Long Beach, CA.
